Effective Date: 24 January 2026
Last Updated: 24 January 2026
Jaylan Solutions Limited (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our Contact Us / Get in Touch form.
This policy is issued in compliance with the Kenya Data Protection Act, 2019 and the Computer Misuse and Cybercrimes Act, 2018.
When you contact us through our website, we may collect the following personal information:
Name
Email Address
Mobile Number
Subject
Message content
Captcha verification data (used solely for security and abuse prevention)
We only collect information that you voluntarily provide.
We collect and process your personal data for the following purposes:
To respond to inquiries, questions, or requests you submit
To provide technical support, business communication, or service-related responses
To follow up on partnership, marketing, funding, or general business discussions
To protect our website from spam, abuse, or unauthorized access
To comply with legal and regulatory obligations
Your data is not used for automated decision-making or profiling.
We process your personal data based on one or more of the following lawful grounds under the Kenya Data Protection Act, 2019:
Your consent, provided when you submit the contact form
Legitimate business interest, to communicate and respond to inquiries
Legal obligation, where required by law or regulatory authorities
Jaylan Solutions Limited does not sell, rent, or trade your personal data.
Your information may only be shared:
Internally with authorized staff for response and support purposes
With trusted service providers (such as hosting or email services) strictly for operational needs
When required by law, court order, or government authority
All third parties are required to maintain appropriate data protection and confidentiality standards.
We implement appropriate technical and organizational security measures to protect your data, including:
Secure web hosting and access controls
Encrypted communication where applicable
Protection against unauthorized access, loss, misuse, or alteration
Anti-spam and security monitoring mechanisms
In line with the Computer Misuse and Cybercrimes Act, 2018, we actively safeguard our systems against unauthorized access and cyber threats.
We retain personal data only for as long as necessary to:
Respond to your inquiry
Maintain communication records
Fulfill legal, regulatory, or operational requirements
Once data is no longer required, it is securely deleted or anonymized.
Under the Kenya Data Protection Act, 2019, you have the right to:
Access your personal data
Request correction of inaccurate or incomplete data
Request deletion of your data where legally permissible
Withdraw consent at any time
Object to processing under certain circumstances
To exercise these rights, please contact us using the details below.
The contact form itself does not use cookies for marketing or tracking purposes. Captcha may use minimal technical data strictly for security and bot prevention.
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted on this page with a revised effective date.
If you have questions about this Privacy Policy or how your data is handled, please contact:
Jaylan Solutions Limited
Website: https://jaylansolutions.co.ke
Contact Page: https://jaylansolutions.co.ke/contact-us
© 2026 Jaylan Solutions Limited. All rights reserved.
